- Pricing & Payment
– No Hidden Charges: You will only pay the agreed-upon amount—no unexpected fees.
– Instant Confirmation: Your booking is confirmed immediately upon payment.
– Advance Payment Required: Full or partial prepayment is necessary to secure your reservation.
– Price Adjustments: Rates may change before confirmation due to fuel price fluctuations or tax updates.
- Booking & Availability
– Subject to Availability: All bookings depend on vehicle availability at the time of request.
– Early Booking Advised: To guarantee your preferred vehicle, we recommend booking in advance, as last-minute availability cannot be assured.
- Vehicle Information
– Photo Disclaimer: Website images are for reference only. Actual vehicle colors may vary, but quality and standards remain consistent.
– Alternative Options: If your selected vehicle is unavailable, we will provide a suitable alternative of equal standard ad class.
- Unforeseen Changes
– Operator’s Discretion: In rare cases or exceptional circumstances beyond our control, we reserve the right to substitute your reserved vehicle with one of the same category or an upgraded option.
How long will the driver wait for me?
Standard Pickups (Hotel, Home, Work Address):
- If parking is allowed, the driver will wait up to 15 minutes after the scheduled pick-up time.
- If parking is not allowed, the driver will call 5 minutes before arrival.
Airport/Port/Border/Train Station Pickups:
- Includes one hour of complimentary wait time.
- Providing travel details (flight number, ship name, train number, etc.) allows the driver to track delays or early arrivals when possible.