1. Send an email to [support@email.com] with:
– Booking confirmation number
– Lead passenger name
2. We’ll process your request and send confirmation

Important Notes:
– Round trips require separate cancellation of each leg
– Only the booking owner can cancel (using original booking email)
– Our team cannot process cancellation requests by phone/chat for security reasons

Late/Missed Pickups:
No-shows and late arrivals are considered last-minute cancellations and full rental amount will be charged.